Assistant Dean for Student Support

Job description

Division Name: Student Affairs Department: Dean of Students Job Summary: The Assistant Dean provides daily operational leadership, vision, strategic direction, and administrative oversight for the Dean of Students Office’s Care Network. This position directly supervises off-campus Case Managers and Student Navigators and ensures consistent, timely, and developmentally appropriate implementation of comprehensive, non-clinical case management and student support services. The Assistant Dean additionally leads off-campus student services by collaborating and organizing programs with on and off-campus services to address off-campus student needs. The Assistant Dean provides consistent leadership presence for high-volume, time-sensitive care work by ensuring continuity of coverage, standardizing response practices, and strengthening quality assurance for documentation, monitoring, and follow-up. The Assistant Dean leads the coordination and serves in the Dean on Duty rotation (on-call response) as a front-line responder during routine business hours and participates in the Critical Incident Response Team (CIRT) rotations. This position also assists with department-wide leadership respon...