Senior Director, Patient Access & Satisfaction

Job description

About The Oncology Institute ( www.theoncologyinstitute.com ): Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge , evidence-based cancer care to a population of approximately 1.9 million patients , including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better. As Senior Director of Patient Access and Satisfaction, you play a pivotal role in shaping the first and most lasting impressions of our organization. We empower you to lead enterprise-wide access, scheduling, registration, and experience strategies that remove barriers to care while elevating patient trust and satisfaction. You will have the authority, visibility, and cross-functional partnership to drive system-level improvements, align access operations with clinical and revenue priorities, and leverage data and technology to create seam...