Senior Retail Manager

Job description

[Senior Retail Operations Manager ¦ La Vallée Village ¦ Fixed term contract/Full time Something Extraordinary Every Day™: As a Senior Retail Operations Manager, you will drive retail performance and operational excellence by leading cross‑functional workflows, supporting retail teams and brands, and delivering impactful people, client experience and operational initiatives across the Village. What you will be doing: 2. Talent Development & Recruitment 3. People Engagement & Retention Programs 4. Client Experience & Hospitality 5. Customer Experience Assessment 6. Tools, Systems & Retail Enablers 7. Operations & Store Support 8. Legal & Compliance - Team & Workflow Management - Manage and organize the allocation of tasks between the Retail Operations Coordinator and the Retail Coordinator, tailoring the operational support provided to each Retail Manager. - Ensure close follow‑up of the Coordinators missions and deliverables. - Support the Retail Director in ensuring the successful rollout of the 2026 strategy. - Act as Retail Budget Owner, with responsibility for PO validation and financial tracking. - Oversee retail team planning management in partnership with the Retail Coordinat...