Front Desk Coordinator - Bilingual

Job description

Job Summary: We are seeking a Patient Services Coordinator I who is bilingual to join our healthcare team. The ideal candidate will be responsible for providing administrative support and exceptional customer service to patients. Qualifications: Responsibilities: - High school diploma or equivalent required; Associate's or Bachelor's degree preferred - Fluent in both English and Spanish. - Proven experience in a customer service or administrative role - Strong communication and interpersonal skills - Proficiency in basic computer skills and medical office software - Ability to multitask and work well in a fast-paced environment - Understanding of medical terminology and insurance processes is a plus - Greet and assist patients in a friendly and professional manner - Schedule patient appointments and follow-up visits - Maintain accurate patient records and verify insurance information - Answer phone calls and respond to patient inquiries - Collaborate with healthcare providers and support staff to ensure quality patient care - Assist with billing and coding tasks as needed - Ensure compliance with all healthcare regulations and privacy policies