Retail Market Manager I

Job description

Overview Position will be responsible for providing coaching branch management teams in achieving profitability, sales, customer experience, compliance, and growth initiatives. Responsibilities: - Cross-train, lead and develop team of associates to promote maximum productivity, engagement, succession planning and overall contribution to strategic organizational goals - Provide direction to branch management to ensure all goals are met and exceptional customer service is provided to consumer customers. Hold team accountable for achieving goals - Conduct branch visits to ensure adherence to bank policies, successful implementation of new products and services and to develop and maintain strong relationships with branch associates - Monitor, measure and manage sales and business development programs - Enhance operational efficiencies through the monitoring of branch processes, identification of work flow issues and offering solutions - Build strong, effective partnerships with colleagues across the enterprise to work together and collaborate to remove roadblocks for success - Ensure there are comprehensive policies and procedures and appropriate controls in place to ensure consumer ba...