Program Manager, Server Operations Learning, Workforce, and Development

Job description

Minimum qualifications: - Bachelor’s degree in Business, HR, a related field, or equivalent practical experience. - 5 years of experience in program or project management. - 5 years of experience in managing programs in global operations or infrastructure (e.g., data centers). - Experience designing training for mid-to-executive management. - Experience managing community-facing initiatives or workforce development with external stakeholders. - Experience integrating AI tools (LLMs, automation) into workflows and using data-driven insights to measure program return on investment and scalability. Preferred qualifications: - Change management certification (e.g., Prosci). - 5 years of experience managing cross-functional or cross-team projects. - 5 years of experience applying instructional design methodologies to create leadership development programs. - Experience translating operational data into narratives for cross-functional stakeholders. - Experience developing blended learning solutions (e.g., VILT (Virtual Instructor-Led Training), e-learning, immersive simulations). - Experience navigating organizational growth. About the job: A problem isn’t truly solved until it’s solved...