CRM Slate Manager

Job description

Job DetailsJob Location: Kansas - Olathe, KSPosition Type: Full TimeJob Summary: MidAmerica Nazarene University (MNU) is seeking a competent self-starter as a CRM Manager who supports the effective operation, maintenance, and user experience of MidAmerica Nazarene University’s Slate CRM admissions system. Reporting to the Senior Data Administrator, this position plays a key role in ensuring accurate data, efficient workflows, and high-quality communications that support recruitment, admissions, and student engagement. The role is hybrid, combining on-campus collaboration with remote work flexibility. Essential Duties and Responsibilities: Maintain and update Slate CRM forms, events, queries, rules, and communication flows. Monitor CRM processes to ensure accuracy, timeliness, and alignment with institutional enrollment goals. Provide day-to-day support for Slate users, including troubleshooting, documentation, and training. Assist with data imports, exports, and integration checks to ensure data integrity and consistency. Conduct routine data audits and quality checks to support accurate reporting and decision-making. Build and schedule email and text communications within Slate De...