Business Analyst

Job description

Overview Be part of a team that takes ArcGIS products to market. As a Business Analyst you will play a critical role in enabling Esri’s product organization to deliver high‑quality software and online services at scale. This role focuses on operational excellence, ensuring that products are effectively planned, prepared, and released through strong execution, cross‑functional collaboration, and continuous improvement of processes and tools. You will work with business management, finance, customer service, and other operational readiness teams across the organization to translate product and business requirements into reliable operational outcomes. Through hands‑on ownership of workflows, systems, and release activities, you will enable Esri to maintain consistency, accuracy, and scalability in how products are delivered to customers—supporting Esri’s mission to deliver trusted technology that drives real‑world impact. Responsibilities: - Independently prioritize and execute tasks and configure materials for assigned products/programs in Esri Internal Business Systems (SAP, Salesforce, and more) including creation of material numbers, bills of materials, sales builds, routings, and...