IT Service Desk Manager

Job description

UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: No relocation assistance available TRAVEL: Yes, 25% of the Time IT Service Desk Manager Location: Cheltenham, UK: Clearance Type: SC (or ability to gain and maintain) Salary: £55,000 - £65,000 What’s your possible?: At Northrop Grumman UK, you are part of a team driving innovation where it matters most – solving tomorrow’s challenges and shaping the technology solutions of the future. It’s what we call Defining Possible . This mindset goes beyond the work we deliver for our customers. It’s at the heart of how we help you grow, how we support our communities, and how we create a place where everyone can thrive. The Opportunity: This is more than a leadership role. It’s an opportunity to shape how our people experience technology every single day. As part of our EMEA IT organisation, you will lead our IT Service Desk and 1st Line Support function across multiple sites, ensuring colleagues have the tools and support they need to do mission-critical work. You’ll guide a skilled team, drive service excellence, and champion a first-time-fix culture that keeps our business moving. Based in Cheltenham and reporting to th...