Telephone Recruiter

Job description

Responsibilities This position reports to the Telerecruitment Supervisor and Manager of Telerecruitment, and is ultimately responsible for securing appointments for the fixed sites. Essential Functions: - Performs daily telephone recruitment of past and potential blood donors--is accountable for achieving individual, department and company blood collection goals through efficient donor scheduling.• Provides donor customer service—answers questions, comments and inquires maintaining excellent public relations through telephone, verbal and written communications. Educates donors concerning donating and eligibility criteria.• Maintains accurate and updated donor data, ensures correct documentation, quality assurance, quality control, document accuracy and completeness, and follows procedures in accordance with standard operating procedures.• Markets company-sponsored events to donors--giveaways, raffles, sponsor and community blood drives. • Participates in department incentive programs. Non Essential Functions: - Adheres to all Rhode Island Blood Center, Tele-recruitment and Donor Resources Department policies and procedures. • Maintains professional communications with co-workers, d...