Lead Warranty Claims Manager

Job description

Job Description Summary The Lead Warranty Claims Manager will serve the Global Site Issue Management (GSIM) team and report directly to the NU Global Warranty Leader. The Warranty Manager team is responsible for evaluating and dispositioning warranty claims for GE Gas Power Customers per individual contract terms and conditions Job Description: Roles and Responsibilities: Execute Customer warranty claim evaluation and disposition in line with Warranty Policy and Standard Work Interpret Customer NU Contract Warranty terms and conditions to determine claim validity Review technical case resolution to support claim validity and disposition Use Lean to drive culture, continuous improvement, and workstream productivity Generate ideas to maximize Customer value and GE Gas Power business growth Required Qualifications: Bachelor’s Degree in Engineering from an accredited university with 3 years’ experience in warranty claims processing (contract terms and conditions, warranty policy). Desired Characteristics: Servant leadership mindset: Highly collaborative with demonstrated capability for driving change Ability to identify Customer & business challenges and create ideas that meet both GE...