QA Technician
Westrock Coffee · Concord, North Carolina, US
We are currently seeking a Quality Assurance Technician for our QA Deprtament.
Job description
We are currently seeking a Quality Assurance Technician for our QA Deprtament. - Inspect the set-up of all packing lines and grinders at the beginning of the day, verifying the readings and recording the results - Verify, inspect and record all grinder/dump executions and packing line changes during the course of a day - Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) of product soon after a grinder/packing line has undergone an item change - Document results of quality checks - Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor or Lead QA Technician - Visually inspect returned goods delivered by warehouse and, if necessary, perform analysis on goods and record results - Determine disposition of returned goods - Receive and analyze certain customer complaints - Retrieve production samples (after deemed acceptable) of each blend and forward to Cupping Lab for sensory analysis - Log blend change samples and quality issues for ISO purposes - Ensure physical blend "target" samples are properly maintained and updated - Perform general daily housekeeping in work area to maintain a quality/safe working e...