Order Management Operator III

Job description

The Order Management Operator III is responsible for prioritizing work in process, entering and changing orders as necessary, routing all types of orders for hearing aid instruments and supplies that are received at the facility or received through fax, eCommerce, or email. Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Enter needed information into the order processing system Create, file, and retrieve device history records for Hearing Instruments Prioritize and schedule ship dates consistent with established/expected turnaround time Communicate problems with incoming orders to appropriate personnel Read, comprehend, and adhere to written work instructions, SOP’s, etc. Work in a dynamic, team environment, with flexibility to rotate responsibilities as required Maintain accurate documentation and records with integrity Attend required training and continuous learning opportunities as assigned Participate in and contribute to continuous improvement projects and initiatives Accomplish other duties as required to include cross training Competencies (Knowledge and Skills needed for this position)...