Registered Nurse - Contact Center

Job description

JOB CATEGORY: REGISTERED NURSE / COMMUNITY HEALTH CENTER / WELLNESS: POSITION SUMMARY: This position works directly with Contact Center agents to assess and triage immediate health concerns over the phone. REQUIREMENTS: EDUCATION AND/OR EXPERIENCE: - Degree from an accredited school of nursing. Bachelor’s degree preferred. - Minimum five years applicable clinical experience. - Proficient level of experience with Microsoft Office applications and proven technical aptitude. Ability to navigate a Windows based environment and create, edit, save and send documents utilizing Microsoft Word. Ability to navigate Outlook and conduct Internet searches. - Coaching, motivational interviewing and/or decision support experience. - Experience in a telephonic role. - Excellent customer service skills. CERTIFICATES, LICENSES, REGISTRATIONS: - License to practice as a Registered Nurse in New Mexico. Must have by date of hire and maintain current throughout employment $100 EMPLOYEE REFERRAL BONUS: BONUSES: - All bonuses subject to tax withholding and eligibility requirements. ABOUT PMS: - Founded in 1969, PMS is a non-profit organization with over 1,300 employees providing services at 100+ locations...