Support Engineer / Servicedesk Engineer

Job description

What do we offer? You will join a growing, international company that is shaping the future of PIAM solutions, where the Support team plays a key role in delivering high-quality service and customer satisfaction. At ID-ware, you can expect a collaborative environment with room to learn from experienced colleagues, expand your responsibilities over time, and build a strong track record as a Support Engineer. - Being part of a fast-growing, international organization. - Working in an open, supportive and inclusive environment. - Opportunity to grow and develop with the company. - 28 Holiday days. - Pension from day one. - Fietsplan: an opportunity to lease a bike through salary conversion. Job Description: You’re the energetic problem‑solver our customers turn to first. As a Support Engineer, you’re on the front line - becoming the first point of contact and helping customers tackle technical and functional questions about our PIAM software so they can get the most out of our solutions. With your structured approach, you dive into issues quickly, deliver smart, high‑quality solutions, and collaborate smoothly with internal teams whenever needed. Thanks to you, customers stay happy, s...