Co-op Service Desk Technician - Fall 2026 (September - December) - London, Ontario (IN OFFICE)

Job description

Service Desk Technician | In Person [345 Ridout St N, London ON] Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals worldwide. We produce unbiased and highly relevant IT research to help CIOs make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations. We are looking for a strong Service Desk Technician Co-Op to join our team in person for the Fall 2026 term (September – December). Applicants must be currently enrolled in a post-secondary program and eligible to participate in a co-op placement. Key Responsibilities: - Testing and Repair: Inspect, test, and repair computer hardware and peripherals received from users or vendors. - Computer Imaging: Prepare, image, and configure computers for deployment to new or existing users, ensuring systems are up to date and standardized according to company guidelines. - Warranty Claims: Prepare and submit warranty claims with vendors and manufacturers as required. - Shipping...