Carhop

Job description

POSITION: Carhop IMMEDIATE SUPERVISOR: Manager on Duty (MOD) STATUS: Nonexempt: POSITION SUMMARY: This position serves product to guests. ESSENTIAL JOB DUTIES: · Ensure that product meets operational, quality, and appearance standards before being delivered to guests · Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds · Provide friendly, quick, and polite service to guests · Promptly respond to guest requests · Report customer complaints/issues to MOD · Assist guest with payment · Make accurate change quickly and efficiently · Clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot · Comply with all company policies, procedures, and operational standards · Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards · Regular attendance ADDITIONAL DUTIES: · Report employee complaints/issues to MOD · Move and stock food product weighing up to 50 pounds · Skating Carhop: o Complete Skating Carhop training requirements o P...