Deposit Services Supervisor II

Job description

Division: Beacon Bank & Trust Department: Deposit Operations: Reports to: Deposit Operations Manager II Status: Exempt/Officer: Pay Grade: 10: Salary Range: $55,588 - $102,474: Salary range updated 4/10/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Lincoln, RI: Principal Objective: Follows standard practices in performing duties under the direction of the Manager of Account Services. Responsible for performing the diverse functions related to deposit systems, processing and for serving as an informational resource on all internal procedures within the department. Principal Duties and Responsibilities: Service Delivery: - Supervise the department’s activities to ensure all SLAs are met or exceeded - Lead or partner with other areas on issue management – issue identification, impact assessment, remediation efforts, and subsequent root cause analysis - Ensure that end-to-end processes are understood by all teammates in the department and other impacted business areas - Ensure that policies, processes, and procedures are documented and up to date...