After Sales Care Specialist

Job description

Job Posting information Build Your Career with Curtis Lumber! Founded in 1890, Curtis Lumber is a family owned and operated building materials retailer, one of 100 largest and fastest-growing in the nation. Our employees enjoy competitive pay and excellent benefits coupled with ideal business hours allowing for a healthy work life balance. We recognize our employees hard work and dedication are the driving force of our success, and we continually look for ways to reward them. After Care Sales Specialists are responsible for expediting special product line needs in the area of warranty or non-warranty, repairs, minor installation, product complaints, etc. Focus is the Andersen Dealer Service Network and Therma-Tru warranty programs, however, may include other product issues. Starting pay range $24.00 - $25.00 an hour! Other duties may be assigned. - Visiting jobsites to resolve service issues by performing service or maintenance . - Filling out Service Job paperwork completely and accurately. - Collecting service fees from customers in the field and properly processing them through the point-of-sale system. - Properly maintain stock service inventory on the service truck and keep tr...