Referral Coordinator / New Patient Scheduler
Clinical Associates · Towson, Maryland, US
Description At Clinical Associates , we focus on our patients entire medical well-being. We offer our patients a seamless system of integrated medical care,...
Job description
Description At Clinical Associates , we focus on our patients entire medical well-being. We offer our patients a seamless system of integrated medical care, including in-house specialists in areas of practice from cardiology to podiatry. We offer unique services such as our nuclear stress testing facility. We handle everything from medical records to appointment scheduling, and offering laboratory services on site. We are looking for an experienced Referral Coordinator / New Patient Scheduler to join our team in Towson! Our ideal candidate will provide excellent internal and external customer service, possess excellent verbal and written communication skills, be a team player, and have 1-2 years experience in a medical office setting. Experience in a high volume call center is a plus as this position supports our New Patient Appointment Line. Schedule : Monday - Friday 9am - 5pm Location: 515 Fairmount Avenue, Towson, MD 21286 Duties of this position include but are not limited to the following: - Processes patient referrals for specialty medical appointments according to insurance company policies and requirements. - Responds promptly to referral requests sent via company email an...