Knowledge Engineer

Job description

Company Description At Revalize, we build the software and technology that powers sales of manufactured, complex products. Our customers rely on our software to select and sell everything from commercial ovens, to specialized pumps and valves, to grain elevators, and more. We are the global leader in sector-specific software solutions that help manufacturers optimize revenue operations through design applications, engineering simulations, product selection, CPQ, PIM, visualization, and data analytics. Headquartered in Jacksonville, FL, we serve over 20,000 customers across the globe. Revalize is a portfolio company of TA Associates and HG. Job Description: As a Knowledge Engineer you will be reporting directly to the Knowledge Engineering Manager. This position is part of a dedicated and focused professional services team responsible for developing, maintaining, and testing complex product knowledge bases for customers. A Knowledge Engineer also responds to ad hoc customer requests, working directly with the customer to provide subject matter expertise and guidance on the project implementation. Knowledge Engineers must manage multiple tasks simultaneously and document troubleshoot...