Security - Loss Prevention Officer
Omni Hotels & Resorts · Austin, Texas, US
Loss Prevention (Security) Officer Overview: This team member will ensure the safety and tranquil stay of resort guests and employees, to enforce the policie...
Job description
Loss Prevention (Security) Officer Overview: This team member will ensure the safety and tranquil stay of resort guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention. Responsibilities: Qualifications: - Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. - Answer house calls to assist both guests and associates with respect to safety, security and hotel operations. - Initiate and follow-up with all investigations of crimes committed against property and persons. - Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner. - Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts. - Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/...