Customer Experience Representative - Orthopedics

Job description

Location Address: 8880 Evergreen Blvd Coon Rapids, MN 55433-6040 Date Posted: April 14, 2026 Department: 16008775 Customer Exp Ctr Care Nav Shift: Day/Evening (United States of America) Shift Length: 8 hour shift Hours Per Week: 40 Union Contract: Non-Union-NCT Weekend Rotation: Occasional Job Summary: Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career. Key Position Details: This position will support Orthopedic, Podiatry and Sports Medicine scheduling Knowledge of specialty service line scheduling helpful 1.0 FTE (80 hours per two-week pay period) 8-hour day and evening shifts Occasional weekends: Job Description: Performs basic and advanced scheduling and phone support with an emphasis on customer service to enhance the customer experien...