InfoLink User Support Manager

Job description

Company Description: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. InfoLink User Support Manager Responsibilities: - Assist, support, and supervise InfoLink User Support personnel in retailer and end user support activities. - Manage support program sales efforts. - Manage InfoLink support activities for select National Accounts. - Support retail channel efforts to create and implement InfoLink support programs. - Assist in planning and approving travel schedules making the most effective use of company resources to achieve key corporate objectives. - Perform such duites as creating/revising job descriptions, conducting Talent Development discussions, rating performance, tracking goals, and completing annual wage reviews. - Responsible for coaching, motivating, mentoring, and developing direct reports to successfully prepare them for future advancement opportunities. Minimum Qualifications: - 5-7 years re...