Veterinary Reception, Client Care, Mississauga-Oakville Veterinary Emergency Hospital (Casual)

Job description

Veterinary Reception, Client Care Location: Oakville, Ontario: Hospital Hours: 24/7: Compensation: $17.85 to $25.00 per hour, depending on experience Employment Type: Casual: Position Type: Existing position: Mississauga Oakville Veterinary Emergency Hospital is currently welcoming a casual customer service-focused Veterinary Receptionist to join our team. This great opportunity includes a range of responsibilities that directly contribute to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated! Create a warm and welcoming environment for our patients and pet parents Ability to answer a multi-line phone system and track and book appointments effectively Placing outbound calls to pet parents for follow-up and future appointment bookings Respond and manage email correspondence; clients, referring veterinarians & internal office messages Admitting and discharging pet patients: Invoicing/billing; explaining estimates and fees, obtaining pet owner confirmation and processing payments Scheduling appointments: Excellent customer service skills; a real aptitude for...