General Manager

Job description

Description The General Manager is responsible for ensuring excellence in guest satisfaction through effective training and development of hourly and management staff, having a positive and committed “Do whatever it takes” attitude. Must have hands on/ lead by example management style. DUTIES: SERVICE: Proper guest service requires and employee staff that is thoroughly trained in service sequence, product knowledge, and makes every effort to meet the needs of each and every guest. - Meets restaurant financial objectives by preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks. - Controls purchases and inventory; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variance; taking corrective actions. - Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards, determining and implanting system improvements. - Maintains patron satisfaction by monitoring...