Representative I, Patient Access-full time-Days-Silvis

Job description

Employment Type: Full time Shift: Day Shift Description: Monday thru Friday 0730-1600 Abilility to cross training to work in Admitting/Emergency Room Purpose Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. Schedule: full-time Monday thru Friday 0730-1600 will cross train to work in Admitting/Emergency Room Essential Functions: Our Trinity Health Culture : Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applicati...