Customer Account Manager (North Region)

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position: The Opportunity: As a Customer Account Manager for our Managed Service Contracts in the North region, you will act as the vital link between Roche and our healthcare partners. You will ensure our customers receive a superior experience while bringing their voice directly into our organization to shape the future of diagnostics. Build meaningful partnerships: Develop and maintain long-term commercial relationships across all levels of your assigned customer base. Drive strategic value: Connect customer business goals with Roche’s product and service suite to support their success during periods of healthcare transformation. Lead service delivery: Co-create Strategic account plans and coordinate cross-functional teams...