Billing Specialist

Job description

The Billing Specialist is responsible for ensuring all accounts are processed through insurance properly, and patient accounts are paid in a timely manner. Billing Specialists should be familiar with ethical billing practices and are responsible for maintaining hundreds of patient accounts to ensure payment. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - Understand the complex billing system of the EHR solution and how it impacts our financial statements, from service entry, to billing and payment. - Check insurance benefits and eligibility for all new and existing patients and communicate these benefits with the team and update patient’s registration. - Process credit card payments for co-pays and other patient responsibilities. - Work with patients with past due accounts to set up payment plans. - Investigate denied claims for successful processing & receipt of payment from insurance. - Submit claims in a timely manner. - Email providers and / or respective staff with questions pertaining to billing issues. - Provide excellent customer service. - Work to reduce aging and average days in AR...