Audio Visual Engineering, Lead Associate

Job description

Responsibilities Key Responsibilities: Video Operations Support: - Maintain and troubleshoot video conferencing equipment and systems. - Provide Tier 3 incident support and perform preventative maintenance. - Schedule and support virtual and hybrid conferences, ensuring high-quality delivery. - Assist with network refresh initiatives to maintain optimal performance. Infrastructure & System Management: - Support new room build-outs, technology refresh projects, and system upgrades. - Conduct requirements analysis and site surveys for new installations. - Design conference room layouts and system configurations. - Manage procurement, inventory, and asset tracking for video equipment. - Document configurations and maintain system documentation. - Perform system testing and support security reviews and certification processes. Event Production & Coordination: - Establish processes and standards for virtual/hybrid events at DOE. - Coordinate with program office POCs, external presenters, labs, and vendors. - Schedule and conduct multiple dry runs for events. - Troubleshoot technical issues during rehearsals and live events. - Format presentation slides and produce live events. - Conduct...