Patient Coordinator
Desert Vista Eye Specialists · Mesa, Arizona, US
Office: Desert Vista Eye Specialists Title: Patient Coordinator Location: Mesa, AZ A Perform all duties as Patient Coordinator professional. Assist in day-to...
Job description
Office: Desert Vista Eye Specialists Title: Patient Coordinator: Location: Mesa, AZ: A Perform all duties as Patient Coordinator professional. Assist in day-to- day operations of the front desk at all offices. Collaborate with clinic staff to ensure an efficient clinic workflow. Make sure charts are paired and insurances are verified one week and one day ahead. Plan coverage when people are out of the office. Train all new Patient Coordinators. . Perks: - Full Benefits Package - Medical, Vision, Dental and Life Insurance - 401k + Employer Matching - Paid Time Off and Paid Holidays - Paid Maternity Leave - Optical Education Reimbursement - Competitive Base Pay Essential Duties and Responsibilities: - Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave - Answer phones (both external and internal); assure prompt, courteous service at all times - Practice urgency at all times with patients’ time, as well as Doctor’s time and schedule - Manage patient flow in the office - Knowledge of common fees charged for common visits and collect correct pay...