IT Helpdesk Specialist

Job description

WHO WE ARE 🌍: Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 400+ teammates across international offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam - Manychat helps businesses across the globe improve their ROI and grow faster. WHO WE'RE LOOKING FOR 🌟: We are looking for an energetic and hands-on IT Helpdesk Specialist to join our Barcelona team and become the go-to IT presence at our largest and most dynamic office. Barcelona is Manychat's primary hub - 143 employees, a packed events calendar, and a second-floor office expansion in progress. You'll work side-by-side with our Barcelona IT Specialist, who will onboard you, and together you'll own the full spectrum of onsite IT support: from daily helpdesk to equipment setup, event AV, and hardware lifecycle. This is a role with real operational ownership from day one. If you want a job where no two days look the same, where you're trusted to own things - not j...