Help Desk Specialist I (HD1) (Government)

Job description

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Intelink Services provide interagency information sharing, content discovery, and collaboration capabilities on the IC system domains to the IC and its partners in Defense, Homeland Security, Foreign Affairs, and Law Enforcement. AT&T has an opening for a Help Desk Specialist to support Public Sector Solutions. The job duties of the Help Desk Specialist are as follows: Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph) - This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Work to be performed at a government customer site in Laurel, MD. - Rotating Shift work position, 365 days a year, 7 days a week. - Small team, providing service availability monitoring and help desk support for internet-like collaboration services hosted on...