Operations Associate (Patient Experience)

Job description

About Eucalyptus We’re on a mission to make good health last a lifetime . More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care. Euc is the company behind Juniper , one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. Our Growth Story: About The Role (What you’ll be doing) This role exists to build the operational engine that enables the Germany Operations to hyper-scale without compromise in quality, scalability, and impact. As an Operations Associate/Analyst (f/m/d) ,you are responsible for identifying structural gaps in our systems before they become revenue leaks, patient friction, or finance risk — and fixing them at the root. You might identify that key German payment methods are missing and design the rollout end-to-end: quantify impact, defin...