Shift Supervisor

Job description

Replies within 24 hours Position Overview: We are seeking a proactive Floor Supervisor to manage daily operations during designated shifts at our establishment. This role is crucial for leading staff, ensuring operational efficiency, and delivering exceptional guest service. Qualifications: - Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly. - Staff Supervision: Direct staff activities, manage performance, and handle staffing levels to ensure customer satisfaction. - Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards. - Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance. - Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies. - Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment. - Demonstrated leadership abilities with strong team motivation and management skills. - Excellent customer service and communication skills, capable of resolving issues efficiently a...