Engagement Coordinator

Job description

Summary: The Engagement Coordinator is responsible for providing an exceptional experience as the first person to interact with students, employees, and guests both face-to-face, over the telephone, and by email. Provides the highest level of customer service by greeting guests and students in a professional, warm, and welcoming manner while supporting overall business efforts. Oversees the front desk environment, performs clerical functions, manages internal meeting/gather spaces, and ensure campus organization. Essential Duties and Responsibilities: Supervisory Responsibilities: This job has no supervisory responsibilities. Competency: To perform the job successfully, an individual should demonstrate the following competencies: - Professionally interacts with students, employees, guests, and all departments/divisions within the company. Answers the phone in a timely manner, screens, directs incoming phone calls to the appropriate person, and taking messages. Maintains campus check in and check out listing. - Providing engaging and informative campus tours to admissions prospects and other guests as assigned. - Serves as the liaison for the FS department to set up remote meetings...