Director of Operational Excellence

Job description

Calling all Esteemed Leaders! Are you a revenue cycle leader with deep front ‑ end expertise and a passion for regulatory compliance, operational excellence, and patient experience? Do you thrive in complex, multi ‑ state healthcare environments where scale, standardization, and transformation are critical to success? If so, we invite you to explore the Director, Pre ‑ Service opportunity. The Role: The Director, Pre ‑ Service is accountable for state and federal regulatory compliance, and for setting standards that ensure efficiency and effectiveness of the Pre ‑ Service Department across the enterprise, supporting more than 51 hospitals across seven states. This role assists the organization in the delivery of centralized scheduling within the markets and partners with key stakeholders to execute process improvement plans and strategic initiatives. The Director leads innovation and automation efforts that improve caregiver workflows and enhance the patient experience. This role is responsible for budget management, productivity, and achievement of local and enterprise revenue cycle key performance indicators, while ensuring a streamlined operational experience for both business a...