Senior Revenue Cycle Coordinator, Team Lead

Job description

Team Lead – Billing Services The Team Lead is responsible for providing support and subject matter expertise to the HEALTHCARE first outsourced billing team. This position is responsible for managing the results and customer relationship. This lead must exercise accountability and professionalism in maintaining the high level of service our team and customers deserve. This role reports to the Supervisor of A/R Management. Responsibilities: The Team Lead is responsible for driving results for customer including A/R follow up, RAP and NOE submission, reporting, appeals, day-to-day operations and cash collections. Responsible with assisting with training and development of team members in proper Revenue Cycle procedures. Involved in Onboarding/housekeeping information for new hires, Overview of Billing Services and products and other training needs as necessary. Provide subject matter expertise to the team in the following areas. Billing Processes: EDI Information (if applicable): A/R Management: Learn all software of assigned accounts in order to assist with trouble shooting and training as necessary. Establish and maintain a collaborative relationship with assigned customers. Identi...