Joy Creator

Job description

Benefits: - Competitive salary - Employee discounts - Training & development Position Summary: At Nothing Bundt Cakes, a Joy Creator is responsible for delivering an exceptional guest experience while helping guests celebrate life’s special moments. This role serves as the face of the bakery, assisting guests with cake selections, processing orders, and ensuring every interaction reflects the warm, welcoming spirit of the brand. Joy Creators help create a positive, energetic environment while ensuring our bakery is guest-ready at all times. Key Responsibilities: - Greet every guest warmly and create a welcoming bakery experience. - Assist guests with cake selections, flavors, sizes, and decorations. - Accurately take and process in-store, phone, and online orders. - Package cakes and retail items according to Nothing Bundt Cakes presentation standards. - Maintain a clean, organized, and well-stocked bakery and retail area. - Restock displays, Grab & Go cases, and retail merchandise. - Support the team during busy periods and holiday peaks. - Ensure guests leave with a positive and memorable experience. Qualifications: - Previous guest service or retail experience preferred. - Stron...