Housekeeping Supervisor

Job description

The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations to ensure guest rooms, public areas, and back-of-house spaces meet established cleanliness, safety, and brand standards. This role provides leadership, training, and support to housekeeping team members while ensuring exceptional guest satisfaction and operational efficiency. Essential Job Functions: Supervise and coordinate daily activities of housekeeping staff, including room attendants and housepersons Inspect guest rooms and public areas to ensure cleanliness and brand quality standards are met Assign daily work schedules and manage room assignments based on occupancy and operational needs Train, coach, and mentor housekeeping associates on cleaning procedures, safety practices, and service standards Ensure compliance with hotel policies, brand standards, and safety regulations Monitor productivity and maintain staffing efficiency Respond promptly to guest requests, concerns, and service recovery situations Maintain inventory levels of linens, amenities, and cleaning supplies Report maintenance issues and coordinate with Engineering for timely resolution Assist with onboarding and performan...