FRONT END MANAGER

Job description

Job DetailsJob Location: Elkhorn, WI 53121Position Type: Full TimeJob Shift: AnyThe Front-End Manager will be responsible for modeling and promoting Hansen’s IGA Market culture by consistently providing “best in class” service to our guests. The main responsibility of the Front-End Manager is to maintain the operations of the front end, including daily task management and resolving customer complaints. The Front-End Manager must demonstrate accountability, accuracy and ability to delegate tasks to the team. Duties & Responsibilities: Serve customers while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints Assist with opening and closing duties including, but not limited to, unlocking registers, balancing safe, reviewing daily schedule, settling drawers, and completing cleaning lists Complete lane audits by reviewing register balances to make sure all transactions are entered and accurate; investigate any discrepancies as they arise Mo...