Service Administrator

Job description

We are seeking a detail-oriented and proactive Service Admin to support our technical service team in the coordination, documentation, and administration of service activities. This role acts as a critical link between customers, service technicians, and internal departments to ensure smooth and efficient service operations. Key Responsibilities: - Manage service documentation, including work orders, service reports, and maintenance records. - Performing the administrative tasks, allowing the Service Technicians to perform their work; Creating Quotations & follow-up, Create and prepare Work Orders, Prepare and organize Material collections & shipments. - Performing the administrative tasks concerning Work Order completion, Customer Order processing and Invoicing Service work. Verify and correct customer purchase orders, completing and invoicing Work Orders, including customer communication - Organize in-house repairs by informing the customer on shipment procedures, collecting mandatory information, Organize return shipment. etc. - Assist in Organizing trainings for customers and distributors. Including communication, logistics, certification, etc. - Assist in Maintenance Contract...