Técnico Customer Experience | Administrador CRM
Pierre Fabre Group · Barcelona, Catalonia, ES
Who we are ? The Pierre Fabre Group, of the Pierre Fabre Foundation, is a global company with a unique position: the alliance of pharmaceutical and dermocosm...
Job description
Who we are ? The Pierre Fabre Group, of the Pierre Fabre Foundation, is a global company with a unique position: the alliance of pharmaceutical and dermocosmetic expertise. We believe in inclusive workplaces, where the differences between people are respected, valued and cared for to develop talent in equal opportunities. - 💊 A pharmaceutical group with a strong positioning: medical and natural - 🥈 The second largest dermocosmetic laboratory in the world - 🥈 The second largest French private pharmaceutical group - 🥇 Market leader in France for products sold without a prescription in pharmacies. Your mission: Realizar la parametrización de datos como Administrados Local de la herramienta CRM para las marcas Klorane, René Furterer & Même. Gestión del back u p como administradora de CRM de los demás marcas del portafolio . Gestión técnica de soporte para el área tools & Project management Tus principales responsabilidades serán: ✔ Administrar y dar soporte funcional al CRM de Visita Farmacia. ✔ Resolver incidencias y consultas de usuarios de la red comercial y estructura. ✔ Coordinar adaptaciones y mejoras con Corporate y proveedores externos. ✔ Formar y acompañar a nuevos usuarios en...