Lead Operations (Retail) - Soho Home Melrose

Job description

The Role… We are seeking a sophisticated and detail-driven Operations Lead to oversee the operational excellence of our Soho Home Studio. In a luxury furniture retail environment where presentation, precision, and client experience are paramount, this role is responsible for ensuring that all operational functions run seamlessly behind the scenes to support an elevated, design-led customer journey. You will take ownership of inventory strategy, stockroom standards, and operational systems, ensuring the studio reflects the highest level of organization and care. As a key leader within the space, you will partner closely with the sales team to ensure product availability, maintain impeccable display standards, and deliver a seamless flow of goods from warehouse to floor. Main Duties…: Operational Leadership & Studio Excellence: Requirements... - Champion operational excellence across the studio, ensuring all processes reflect the standards of a luxury retail environment. - Develop and refine systems that support efficiency, accuracy, and a seamless client and team experience. - Act as the operational lead, bridging communication between the studio, the UK and warehouse partners - Ove...