Director, IT Resiliency, GCC, and MIM
New York University · New York City, New York, US
Position Summary The Director of IT Resiliency, Global Command Center, and Major Incident Management (IT Resiliency, GCC, and MIM) leads employees, consultan...
Job description
Position Summary The Director of IT Resiliency, Global Command Center, and Major Incident Management (IT Resiliency, GCC, and MIM) leads employees, consultants, and a global managed service provider to deliver three critical NYU IT functions: the IT Resiliency program, Global Command Center operations, and Major Incident Management. The Director oversees the University’s IT Resiliency program for enterprise administrative and academic systems and services. This includes developing strategy and operational plans for application resiliency, aligning initiatives with NYU IT’s strategic roadmap, and advising IT leadership on program progress, priorities, and risks. The role directs Application Impact Analysis (AIA) and lifecycle resiliency planning for enterprise systems, partnering with institutional stakeholders globally. The Director also collaborates with NYU Public Safety and Risk Management to ensure effective coordination between Business Continuity and IT Resiliency processes. For Global Command Center operations, the Director defines strategy and manages the 24/7 monitoring and incident response environment supporting NYU’s global systems and New York data centers. The role ov...