Cellar Door Manager - Audrey Wilkinson

Job description

Summary: Perched on the foothills of Pokolbin in the Hunter Valley and overlooking our historic vineyard, the Audrey Wilkinson Cellar Door is renowned as much for the breathtaking views as it is our award-winning wines and legendary visitor experience. We are looking for someone with natural customer service skills and solid experience in hospitality to manage the day-to-day running of our popular cellar door. If you love a chat, are a natural storyteller and have a natural customer service focus, as well as having demonstrable experience in successfully leading a diverse team, we would love to hear from you. Certainly, a passion for wine would be welcomed, but this is a role ideally suited for someone who has a passion for delivering truly unforgettable visitor experiences. This role could be a great fit for someone in the tourism, hospitality or other customer service based activity looking to make a change. Responsibilities/Tasks: - Manage and oversee all aspects in the daily operations of the cellar door, including but not limited to, staffing, inventory management and the consistent delivery of customer experiences. - Budget responsibility for meeting both revenue and expense...