Reservations and Reception Agent

Job description

W Edinburgh is hiring a Reservations and Reception Agent to join the team! We invite you to play an integral part in bringing to life this unique brand in Edinburgh! Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotels’ work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests. ABOUT THE BRAND: Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever. ABOUT THE ROLE: Reporting to the Reservations and Reception Manager for all the beverage and food facilities at W Edinburgh, you will be the key point of contact for our guests while they look to make use of our momentous offerings: making them feel welcome, making and confirming reservations, along with recommendations, and ensuring they have the best possible time while with us. Be expected to assist all guests wanting to ensure the best exper...