Pet Care Supervisor - Farmington ($250 Sign-On Bonus!)

Job description

POSITION SUMMARY: The Pet Care Supervisor is responsible for overseeing the daily operations of Wooflands, Nemacolin's premier pet care facility, to ensure exceptional standards of animal welfare and luxury guest service. This role combines hands-on animal care with team leadership, operational oversight, and elevated guest engagement. The ideal candidate is a proactive leader with a strong understanding of canine behavior, a passion for hospitality, and the ability to maintain Forbes Five-Star standards in a dynamic, fast-paced environment. ESSENTIAL FUNCTIONS: (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.) Team Leadership & Development: - Supervise, coach, and support Pet Care Associates to ensure consistent delivery of exceptional service - Lead daily shift operations, including scheduling, task delegation, and workflow management - Conduct training on animal handling, safety protocols, and luxury service standards - Provide real-time feedback and support performance management initiatives Animal Care & Facility Oversight: - Ensure the highest level of care, safety, and supervision for a...