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Pool Warranty Customer Relations Coordinator

Anthony & Sylvan Pools · Charlotte, North Carolina, US

About Anthony & Sylvan Looking to build something that lasts—literally? At Anthony & Sylvan Pools, your skills create real impact. For nearly 80 years, we’ve...

Job description

About Anthony & Sylvan Looking to build something that lasts—literally? At Anthony & Sylvan Pools, your skills create real impact. For nearly 80 years, we’ve been turning backyard dreams into reality as the nation’s largest and most recognizable name in swimming pools. Founded in 1946, we design and build quality inground pools across the U.S., while also offering renovations, modernizations, and ongoing maintenance services. We’re growing fast and seeking candidates who take pride in craftsmanship, value teamwork and safety, and are ready to grow with us. Learn more at anthonysylvan.com. About the Role: As a Warranty Customer Relations Coordinator, you’ll take ownership of resolving warranty-related issues, ensuring customers receive timely, effective solutions while maintaining a strong focus on cost control. You’ll work closely with customers, field teams, and internal partners to address concerns, coordinate repairs, and deliver a positive experience. This position is ideal for someone who enjoys problem-solving, balancing customer needs with business priorities, and making a direct impact on customer satisfaction. General Summary of Position: Responsible for resolution of warr...