Customer Success Enablement Manager

Job description

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. We’re looking for a Customer Success Enablement Manager to elevate how our Customer Success organization equips teams to drive resolution, prove value, and enable long-term customer outcomes at AssetWatch. This role sits at the intersection of Customer Success, Product, Operations, and Revenue. You will design and operationalize enablement strategies that empower Customer Success Managers (CSMs), Condition Monitoring Engineers (CMEs), Implementation, and Support teams to deliver measurable impact across the full customer lifecycle. As AssetWatch expands its customer ecosystem, AI-driven insights, and enterprise capabilities, this role ensures our teams are aligned, confident, and equipped to transla...